Before contacting them, items GetHuman5331835 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman5331835's own words
My daughter can not log into her Steam account.*She cant reset the password or report it as hacked as she cant log in and every time she tries the captcha fails. When we pass the captcha check and tick mark appears, trying to proceed reports a captcha error.*I removed all virus * malware protection in case it was interfering - but nothing will let her log into her account.
GetHuman5331835 did not yet indicate what Steam Software should do to make this right.
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