account access

GetHuman-weeland's Recover Account issue with Steam Software from September 2020

Help with my Steam Software issue
First: share to improve GetHuman-weeland's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-weeland may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-weeland's own words
access account ... hello, I am currently having an issue attempting to login to my account and really need a hand getting back into my account.*I have had this account for many years and so both my email and my phone number are both outdated. this before was never a problem since my computer was a recognised device and I so never had to do the two step verification. although now missing both those two key pieces of information it seems that i can no longer access my account even though i know both my username and my password. would you be able to help me gain access to my account? i would be able to provide all the information i can in regards to the account. eg. user name, password, old email, payment details... *many thanks and hope to hear from you soon *regards brian

GetHuman-weeland did not yet indicate what Steam Software should do to make this right.

How GetHuman-weeland fixed the problem

We are waiting for GetHuman-weeland to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
What Do I Do If My Steam Game Isn't Launching?How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

steam
Recover Account issue
Reported by GetHuman-weeland
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 8225 others
0 customers following this

Timeline

GetHuman-weeland started working on this issue
Sep 28th, 2020 11:12am
GetHuman-weeland indicated the issue is not fixed yet.
Sep 28th, 2020 4:35pm
GetHuman-weeland indicated the issue is not fixed yet.
Sep 28th, 2020 4:35pm