Someone changed the email and password to my steam account. I tried to do all the help...

GetHuman-joakimp's Recover Account issue with Steam Software from September 2020

Help with my Steam Software issue
The issue in GetHuman-joakimp's own words
Someone changed the email and password to my steam account. I tried to do all the help forms, but it always tells me to change my password with my phone number, steam guard or email. I have not connected steam guard or phone number to my steam account and the email for the account has been changed. I have an email from a few days back that says that the email address for account has been changed. And that the change was done by ***.**.***.***(RU). My steam friend found that the account has even been online.* I would like for the Steam account to be changed back to the old email address and any damage done to it would be reversed. I changed my email password for a more durable one and checked my computer for viruses (which there were none). I would love to get help. * -Joakim

GetHuman-joakimp did not yet indicate what Steam Software should do to make this right.

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Steam Software

Recover Account issue
Reported by GetHuman-joakimp
Sep 25th, 2020 - 2 years ago
Seen by 12 customers so far
Similar issue to 8284 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-joakimp started working on this issue
Sep 25th, 2020 4:42pm
GetHuman-joakimp confirmed the issue is fixed. Hooray!
Sep 26th, 2020 12:12pm