My steam account under the name jahowskii has been stolen from me. I just finished trav...

GetHuman5198052's Hacked Account issue with Steam Software from August 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5198052's own words
My steam account under the name jahowskii has been stolen from me. I just finished traveling to my friends house where I tried to login and realized my email has changed. I have no way of recovering the account through the Steam official website. I also have a recent ** cent purchase that was not made by me and I have the email confirmation too. I guess that was before they changed the email. If there is any way you can help me I'd appreciate it.

GetHuman5198052 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman5198052
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 8666 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman5198052 started working on this issue
Aug 25th 5:59pm
GetHuman5198052 indicated the issue is not fixed yet.
Aug 25th 10:12pm
GetHuman5198052 indicated the issue is not fixed yet.
Aug 25th 11:42pm

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