I was trying to play in a Rocket League tournament and signed in with my steam account...

GetHuman5158647's Hacked Account issue with Steam Software from August 2020

Help with my Steam Software issue
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Before contacting them, items GetHuman5158647 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5158647's own words
I was trying to play in a Rocket League tournament and signed in with my steam account on this website https:**eslgamingcup.net**. When it asked for the verification code, I checked my email and typed the code in but it was incorrect. I tried it a few more times and then got another email for steam account recovery with another code. I thought it was just another code to put verify my login so i put that in too. Then suddenly my steam account logged out saying my credentials had changed. I didnt agree to change anything. Then I got an email saying my email address associated with my steam account had been changed. I tried logging in with my password and username and that didnt work either. Im positive of what my password is and I never changed it. Now my email and password are different and I don't know what to do about it. I'm locked out of my account. When I go to the hacked account steam support thing this is what it shows for the email j************@m***.r* . My email is definitely not that and i never put anything like that as the email. *Hope you can help, thanks for reading this!

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Steam Software

Hacked Account issue
Reported by GetHuman5158647
Aug 13th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 8981 others
0 customers following this

Timeline

GetHuman5158647 started working on this issue
Aug 13th, 2020 1:11am