Before contacting them, items GetHuman4868570 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman4868570's own words
I can not log into my steam account via the website or steam app. I have followed all self-help instructions and nothing has worked. My wife can log into her account and we are on the same network, so I know that it is not an issue with either the firewall or the router page blocking steam. I also have no app in the background that would prevent steam from launching. I check the steam network as well and the page loads fine. I cannot log on to make a form post or get appropriate help. I have put several hundred dollars into your business and would expect better customer service. seeing as I cannot get a quick response it is highly discouraging that I cannot use the games I paid for. I expect the issue to be resolved within the hour.
GetHuman4868570 did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman4868570 fixed the problem
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GetHuman4868570 indicated the issue is not fixed yet.
May 25th 8:46pm
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