Yeah i person that claimed to be a steam moderater claimed that my account was getting...

GetHuman-paultach's Hacked Account issue with Steam Software from April 2020

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-paultach's own words
Yeah i person that claimed to be a steam moderater claimed that my account was getting restricted asked for my pictures of my account details and order history, i sent them to him. Then he asked me to go on discord and asked for my pin that he sent to my gmail account, i sent the code to him and he went to my account then disabled it. then started asking for the last * digits of my credit card used to last purchase something from steam. I started to get suspicious then decided to stop. then when i asked if he could get off my account and link the email back to my gmail he didnt say anything so im here now trying to get my account reactivated and linked to my gmail.

GetHuman-paultach did not yet indicate what Steam Software should do to make this right.

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Hacked Account issue
Reported by GetHuman-paultach
Apr 9th, 2020 - a year ago
Seen by 3 customers so far
Similar issue to 10657 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-paultach started working on this issue
Apr 9th, 2020 3:57pm
GetHuman-paultach confirmed the issue is fixed. Hooray!
Apr 12th, 2020 9:23pm