i was trading with people on csgo and all of a sudden my steam profile completly change...

GetHuman4377960's Hacked Account issue with Steam Software from February 2020

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Before contacting them, items GetHuman4377960 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4377960's own words
i was trading with people on csgo and all of a sudden my steam profile completly changed saying "account reported we will give you **hours to trade your valuables to your friends" and out of panic i did and the hacker changed my friend list impersonating my friend and stole all my items i lost my items worth around ** euro's, is it possible for you guys to see where the attack came from and who changed my personal information. and is it possible to get a refund for my stolen items.

GetHuman4377960 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman4377960
Feb 20th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 10639 others
0 customers following this

Timeline

GetHuman4377960 started working on this issue
Feb 20th 12:33am

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