I downloaded Steam tonight just to buy Monopoly Plus so I could play a game of Monopoly...

GetHuman4238920's Refund issue with Steam Software from January 2020

Help with my Steam Software issue
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman4238920's own words
I downloaded Steam tonight just to buy Monopoly Plus so I could play a game of Monopoly. It won't open. The Monopoly Plus icon is nonreactive and the Uplay icon when clicked says:**The procedure entry point cef*get*geolocation could not be located in the dynamic link library libcef.dill**In addition EVERYTIME I log into Steam it says I am using a new browser and I need an email code to activate. I am not a gamer. I just wanted to play Monopoly. I want my money back because I cannot access the game I paid for and I do not like STEAM. It is ruining my laptop and takes up way too much space but does NOTHING FOR ME.**I paid via paypal and do not want to have to take this to resolution. I put in a refund request and want a response ASAP.**Sheri Lowe**Sheri Lowe

GetHuman4238920 did not yet indicate what Steam Software should do to make this right.

How GetHuman4238920 fixed the problem
I got my money back. First I requested via suppoet on the Steam site. Then I posted my concern on gethuman and immediately got my refund from Steam.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Refund issue
Reported by GetHuman4238920
Jan 12th, 2020 - a year ago
GetHuman4238920 shared how to fix
Seen by 12 customers so far
Similar issue to 10060 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman4238920 started working on this issue
Jan 12th, 2020 4:31am
GetHuman4238920 confirmed the issue is fixed. Hooray!
Jan 12th, 2020 11:22am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians