Dear Steam,** * *This happened Dec **, **** at about *pm pacific standard(if it helps...

GetHuman-ilikegra's Hacked Account issue with Steam Software from December 2019

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Before contacting them, items GetHuman-ilikegra may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ilikegra's own words
Dear Steam,** * *This happened Dec **, **** at about *pm pacific standard(if it helps), I was signing into steam on my phone, and I guess I signed into a phony steam website and I was quickly kicked out of my account on my phone and then out of my computer and I couldn't sign*back in. My password stoped working my email was wrong*and well I was locked out my steam account. So I am wondering how I can get my account back. if it matters I have a receipt for a steam wallet card from GameStop, my "old" password, username, my first email, which is *****@***.com, and I know the games the games I had. Thank you please contact me back.

GetHuman-ilikegra did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman-ilikegra
Dec 24th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 9395 others
0 customers following this

Timeline

GetHuman-ilikegra started working on this issue
Dec 24th, 2019 2:54am
GetHuman-ilikegra indicated the issue is not fixed yet.
Dec 24th, 2019 7:09am

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