There is an discount on DLC’s for Euro Truck Simulator *. I bought some DLC’s for...

GetHuman4140713's customer service issue with Steam Software from December 2019

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The issue in GetHuman4140713's own words
There is an discount on DLC’s for Euro Truck Simulator *. I bought some DLC’s for €**,** and * hours later I got an e-mail that told me the transaction was failed and they asked me to try once more. So I did and it worked, so I started playing, but in the evening suddenly I got an mail that the one that failed also came true and now I have all the DLC’s I bought twice. I wanted to get back my money for one of the * but Steam rejected this twice.

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Steam Software

Customer service issue
Reported by GetHuman4140713
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 9339 others
0 customers following this

Timeline

GetHuman4140713 started working on this issue
Dec 23rd, 2019 9:45am
GetHuman4140713 indicated the issue is not fixed yet.
Dec 24th, 2019 10:58am
GetHuman4140713 indicated the issue is not fixed yet.
Dec 24th, 2019 4:30pm

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