hello. i already contacte you guys from my other computor. i am contacing you guys agai...

GetHuman-yosefdab's Hacked Account issue with Steam Software from December 2019

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Before contacting them, items GetHuman-yosefdab may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-yosefdab's own words
hello. i already contacte you guys from my other computor. i am contacing you guys again becuse i can describe more now. a guy send me a mesage to a site that i been to before. when i was going in to that site they told me to log in. i did that and then it all crashed. and then it was saying that i was loged out. i cant log in now and it says that the mobile autoriser isent active. then it says that i have the wrong password but i know it was the right one. i cant log in and i am scared. it says that there is no account with the name that i have. i tried to lock the account but it dosent work. and now my freind says that the account it sarting to text them to go in to the same site. and the account changed the email to. pls help me

GetHuman-yosefdab did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman-yosefdab
Dec 21st, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 9243 others
0 customers following this

Timeline

GetHuman-yosefdab started working on this issue
Dec 21st, 2019 10:32am

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