I opened a steam account earlier in the year to buy some games for my grandson. Since t...

GetHuman-jimdowe's Recover Account issue with Steam Software from December 2019

Help with my Steam Software issue
The issue in GetHuman-jimdowe's own words
I opened a steam account earlier in the year to buy some games for my grandson. Since then it seems that someone has highjacked the account and changed the password. I tried going thru the recovery process on line but when I was finished it said to call steam support. I called ***-***-**** but all I got was a voicemail. I would like to get ahold of a human who could reset my account. My account name is jimmyd***** and it is connected to email *****@***.com.

GetHuman-jimdowe did not yet indicate what Steam Software should do to make this right.

How GetHuman-jimdowe fixed the problem
Finally got ahold of support and had them verify I had made steam purchases from my paypal account. They reset password.
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Steam Software

Recover Account issue
Reported by GetHuman-jimdowe
Dec 16th, 2019 - 10 months ago
GetHuman-jimdowe shared how to fix
Seen by 4 customers so far
Similar issue to 9085 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-jimdowe started working on this issue
Dec 16th, 2019 4:49am
GetHuman-jimdowe indicated the issue is not fixed yet.
Dec 17th, 2019 7:04am
GetHuman-jimdowe confirmed the issue is fixed. Hooray!
Dec 19th, 2019 5:12am

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