I was able to open my steam around *pm this afternoon, but I couldn't log in when I fin...

GetHuman3971449's customer service issue with Steam Software from November 2019

Help with my Steam Software issue
Before contacting them, items GetHuman3971449 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman3971449's own words
I was able to open my steam around *pm this afternoon, but I couldn't log in when I finished the course and went home. I tried to log out and log in again but the computer showed my password was wrong. When I tried to change my password again, I couldn't change my password. The steam mobile token on my phone doesn't work either. I suspect my account has been stolen. I can provide relevant consumption records to prove that this is my account. My steam login email is *****@***.com and my login is **********. At about *:** this afternoon, I just charged ** dollars on steam to buy csgo gift bag and unpack. Now I want to get my account number back. What should I do? Can you help me?

GetHuman3971449 did not yet indicate what Steam Software should do to make this right.

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Steam Software

Customer service issue
Reported by GetHuman3971449
Nov 21st, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 8534 others
0 customers following this

Timeline

GetHuman3971449 started working on this issue
Nov 21st, 2019 2:20am
GetHuman3971449 shared this issue with others over email
Nov 21st, 2019 2:20am

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