A person in Hong Kong managed to find my account and he hacked it I don't know how he d...

GetHuman-maximusz's Hacked Account issue with Steam Software from November 2019

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-maximusz's own words
A person in Hong Kong managed to find my account and he hacked it I don't know how he did it but it said that he was a moderator but then he said he would I had to trade it all my cards and he will refunding me give me $*** back this is extremely suspicious and I need direct contact to somebody in steam or valve please I can't lose all the stuff I have on my account they're worth over $***.

GetHuman-maximusz did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman-maximusz
Nov 9th, 2019 - 2 years ago
Seen by 10 customers so far
Similar issue to 20349 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman-maximusz started working on this issue
Nov 9th, 2019 4:44am
GetHuman-maximusz confirmed the issue is fixed. Hooray!
Nov 9th, 2019 5:27pm

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