A spammer spammed a website for me. I touch to this website and when I go back to the s...

GetHuman3877239's customer service issue with Steam Software from November 2019

Help with my Steam Software issue
The issue in GetHuman3877239's own words
A spammer spammed a website for me. I touch to this website and when I go back to the steam, the steam wrote : Connection lost, please login again to your account. When I trying to login my account, I can't do this. The steam wrote some email, they mean the hacker is removed my phone number and my email from my account, and changed the password. Then I changed my email password. This is all.

GetHuman3877239 did not yet indicate what Steam Software should do to make this right.

How GetHuman3877239 fixed the problem
I losted my account by a russian hacker. He tell me a CS:GO gambling site (that was fake) and I click for the link. And the Steam is wrote a message: Connection failed, please join again to your account! When I try to sign in my account, I can't did it. The password is incorrect. After then, I wrote for Steam Support and I did. I get back my account in * days. *Afterwards thank you so much Steam Support.*Guys, I just say be careful and don't click to a link from a spammer.
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Steam Software

Customer service issue
Reported by GetHuman3877239
Nov 4th, 2019 - a year ago
GetHuman3877239 shared how to fix
Seen by 5 customers so far
Similar issue to 20116 others
0 customers following this
Items needed
Email on Account
Game Name
Game Version Type
Name of Account Holder


GetHuman3877239 started working on this issue
Nov 4th, 2019 4:43pm
GetHuman3877239 confirmed the issue is fixed. Hooray!
Nov 5th, 2019 2:23pm

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