On October ** I tried to delete a game zoo tycoon ultimate animal collection It asked m...

GetHuman-msmelbuc's Refund issue with Steam Software from October 2019

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The issue in GetHuman-msmelbuc's own words
On October ** I tried to delete a game zoo tycoon ultimate animal collection It asked me if I would like to refund it instead I was like they have a refund policy sure I’d like to refund it and then I decided to look up other games knowing that they have a refund policy so I bought a game, tropico * that day it wasn’t fun and then after playing the tutorials and trying the game decided to return it because I didn’t like it very much And requested a refund in the meantime you denied my request for the refund on zoo tycoon that was when I noticed that the refund was denied because I played it for more than two hours you then Also denied my request for returning tropico * because I also played that for over two hours I played it for four because the tutorials themselves take over two hours and I actually tried the game after the tutorials I didn’t care for it very much and tried to return the game that day you denied me again I would like a customer service number to call so that we can have this number this problem resolved but I am very disappointed in your company I would not of tried Tropico * if I’d known that your refund policy was so crapy and I would please like a refund for that game I had pre-ordered planet zoo which does not come out till November * I have since gotten that one refunded because you keep denying my refund on tropical *** I have bought every expansion for city skylines from the time that I bought it until I stopped playing it probably about a year ago because my old computer messed up I have bought banished and was planning to buy planet zoo hence the pre-order I would not have bought Tropico six to try if I’d realized that your return policy was so ridiculously short amount of time if I’d known two hours is not enough time to go through the tutorials and play the gameAnd give it a fair shot I would please like a refund for my tropico six game because that game is not as good as I would like it to be and I literally bought it the same day and try to return it please explain why you do not have a customer service number for your steam products to talk to a real person because if I don’t get this resolved I have already asked for and received the refund for planet zoo And I will never buy another product from you ever again which ***** for you because I’m a gamer and when I like a game I buy every expansion that they have just asked origin in the Sims so you will lose out on more money if you refuse to give me this refund for tropico six That means every expansion that they have I will never buy and I will never again look on your site to purchase new games I feel really pissed off because I would not have even tried that game if I hadn’t thought I’d be able to return it if I didn’t like it I asked for a refund the same day I bought it I’m not trying to ***** you over I’m not trying to scam you out of the game you can delete the game for my server I would have no problem with that but I would like my money back please thank you

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Steam Software

Refund issue
Reported by GetHuman-msmelbuc
Oct 26th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 19524 others
0 customers following this


GetHuman-msmelbuc started working on this issue
Oct 26th, 2019 12:32pm