I had just played CS:GO for a couple hours and had gotten a small create not worth stea...

GetHuman3793133's Hacked Account issue with Steam Software from October 2019

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3793133's own words
I had just played CS:GO for a couple hours and had gotten a small create not worth stealing I sold it and I decided to go and check out the discussions and I found a post or an announcement from CS:GO saying: (****FREE SKINS *****Hi players. We know that you are upset about yesterday's decline in servers. And we are ready to make you compensation. Compensation is available at the link below. **Have a nice day. ** CS:GO Team.****GO TO ** freex-skinsx.gq* ** and take the SKIN you want!*****GO TO ** freex-skinsx.gq* ** and take the SKIN you want!*****GO TO ** freex-skinsx.gq* ** and take the SKIN you want!*****GO TO ** freex-skinsx.gq* ** and take the SKIN you want!*****GO TO ** freex-skinsx.gq* ** and take the SKIN you want!**) I clicked the button to claim it and it told me to sign in I think I did and it told me to authorize whatever it was and after that it said a problem occurred and then I got an email saying I changed my email to something that starts with R which I don’t own any and it said the location was (**.*.***.*** (RU) I researched it and it is in Moscow Russia which by the way I live in Alaska if it’s important and my username is pattymcd*** and they changed my password and email so if anyone could help me that would be amazing

GetHuman3793133 did not yet indicate what Steam Software should do to make this right.

How GetHuman3793133 fixed the problem
I just googled it and I used my first email and my only gift card I used
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Steam Software

Hacked Account issue
Reported by GetHuman3793133
Oct 19th, 2019 - 3 years ago
Fixed
GetHuman3793133 shared how to fix
Seen by 9 customers so far
Similar issue to 19027 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman3793133 started working on this issue
Oct 19th, 2019 11:11am
GetHuman3793133 indicated the issue is not fixed yet.
Oct 19th, 2019 5:32pm
GetHuman3793133 indicated the issue is not fixed yet.
Oct 19th, 2019 5:35pm
GetHuman3793133 indicated the issue is not fixed yet.
Oct 19th, 2019 6:12pm
GetHuman3793133 confirmed the issue is fixed. Hooray!
Oct 20th, 2019 6:22pm