Eine wildfremde Person hat sich ohne jegliche Probleme in meinen Account eingeloggt, me...

GetHuman3769200's Missing Items issue with Steam Software from October 2019

Help with my Steam Software issue
First: share to improve GetHuman3769200's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3769200 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman3769200's own words
Eine wildfremde Person hat sich ohne jegliche Probleme in meinen Account eingeloggt, mein Messer im Wert von ***€ gestohlen und dass auch noch w*hrend ich auf Arbeit war !!! Es kann nicht sein dass eine Person mir einen Gegenstand mit einem emens hohen wert entwendet ohne jegliche best*tigung meinerseits und Steam sagt wir ersetzen dies nicht. denn es ist nicht mein Problem das eure Sicherheits-Software: SteamGuard fehler aufwei*t. Ich habe bereits geschrieben dass ich h*flich darum bitte meinen Gegenstand zu ersetzen, andererseits geht es an meinen Anwalt der schon informiert ist. ***€ ist ein schwerwiegender Diebstahlt da interessieren mich keine AGB's, denn ich war zur zeit als mir der Gegenstand gestohlen wurde nicht einmal an meinem PC oder auf Steam

GetHuman3769200 did not yet indicate what Steam Software should do to make this right.

How GetHuman3769200 fixed the problem

We are waiting for GetHuman3769200 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Missing Items issue
Reported by GetHuman3769200
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 18769 others
0 customers following this

Timeline

GetHuman3769200 started working on this issue
Oct 15th, 2019 3:14pm