Steam Software Customer Service

Contact Steam Software & solve common issues

Use Steam Software's Phone Number

Steam Software's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Steam Software. Below you will also find the phone and non-phone-based contact information we've gathered.

Steam Software: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Steam Software.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Steam Software customer support problems.

Contacting Steam Software customer support

Below you can compare and contrast the 2 ways to contact Steam Software by looking at which ones are the fastest and which ones other customers recommend the most for solving Steam Software customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Steam Software across the following channels: Phone, Web.

Phone number / contactWaitVotes
425-889-9642
Customer Service
10 mins319
Online Help at support.steampowered.com
Customer Service
< 91 hrs338

Recent reasons customers contacted Steam Software:

I am a steam’s customer for more than ** years now (see my library) and I've never enco...
I scratch my steam card bad and it's not working I want to retrieve it back please I ne...
Hello Steam team! *Last night, I bought * Steam gift cards worth ** euros each on the E...
Hi. I want to remove Source Filmmaker from my Steam Account. I want it removed from my...
Hi*Yesterday i was victim of a fraud on my bank account. Someone tried to purchase * vi...
jai changer de numero de telephone qui etait ancien ********** jai oublier de suprimer...
I purchased the game from steam and I cannot play it I cannot start a new account I can...
i purchased game Hitman * from cdkeys.com*it said it would show up in my steam library...
Bought * $**.** steam cards. Scratched the codes off and can't use the cards. I have ac...
Good Afternoon,**I have my steam account login info, it lets me sign in, but my issue i...
Since a few days now, I have had to use the "who's playing?" login window to access my...
Hello,**Yesterday, i received a confirmation email for a market purchase.*The problem i...
I wanted to refund hogwarts legacy because of the horrible fps drops and stuttering, an...
Funds funds funds funds funds funds funds funds funds funds funds funds funds funds fun...
Dear Mr.*Mrs.,**On **.**.****, I made the purchase of a Steam Ecard valued at €***, at...

Help me with my issue

Does GetHuman work with Steam Software?

GetHuman does not work with Steam Software's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Steam Software at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Steam Software's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Steam Software at a Glance

Steam Software has no chat option
Steam Software has no customer email
Steam Software has 1 help forum
Steam Software has no twitter handle
Steam Software has no facebook page
Contact information overview

Answered on this page:

What do I do if I have a defective card on Steam?
What do I do if I'm missing items on my Steam account?
Solutions to common issues

Contacting Other Companies

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