DLC bought in a bundle on Humble Bundle shows as unavailable in my country when I try to activate it even though it's available on steam store.

GetHuman-xxnomadb's customer service issue with Steam Software from August 2019

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The issue in GetHuman-xxnomadb's own words
Activate a product on steam that I bought from Humble Bundle ... I bought a Crusader Kings II bundle on Humble Bundle, and almost everything worked except for one DLC: Holy Fury. For some reason Steam doesn't want to accept the key. It says that it is unavailable in my country (Poland) but when I go to the steam store I can buy it normally. I'd like to be able to activate this key becouse I bought it way cheaper and I'm not really keen on spending more money than I was supposed to...
That on steam store it doesn't say that this product is unavailable. Not even that, I can technically buy it but then I'd have to pay for it again.
Accepting the key, giving me a working one or changing information on steam store so that I don't feel like I'm cheated. If this DLC is unavailable then customers should know about that.
I've used steam for somewhere between VII - XI years now yet this is the first time when something like that happened
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Steam Software

Crusader Kings II: Holy Fury
Customer service issue
Reported by GetHuman-xxnomadb
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 14307 others
0 customers following this


GetHuman-xxnomadb started working on this issue
Aug 3rd, 2019 11:09pm
GetHuman-xxnomadb indicated the issue is not fixed yet.
Aug 4th, 2019 3:30am
GetHuman-xxnomadb indicated the issue is not fixed yet.
Aug 5th, 2019 12:23am
GetHuman-xxnomadb indicated the issue is not fixed yet.
Aug 6th, 2019 11:37pm

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