I bought Dark Souls * Deluxe edition as a gift to my brother for his birthday becuase i...

GetHuman-don_mcgu's Refund issue with Steam Software from August 2019

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The issue in GetHuman-don_mcgu's own words
I bought Dark Souls * Deluxe edition as a gift to my brother for his birthday becuase it was on sale. I went to install it today and it wasnt in his gifts box. He said he went and did every thing needed with the email. I still want the game but the card the Game was purchased on is no longer active, I still have the card but its not active. It was a temporary card used as a debit through my employer so I could receive my paychecks until Direct deposit was set up... so I cant recieve my refund and my brother doesnt have a game I bought for him not even ** days later... if there was a problem with payment ill gladly give you another card number. I hope we can resolve the issue quickly and efficiently. Just trying to play some sweet games with my Brother. Thanks for your time, I hope to hear from you soon.

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Steam Software

Refund issue
Reported by GetHuman-don_mcgu
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 14306 others
0 customers following this

Timeline

GetHuman-don_mcgu started working on this issue
Aug 3rd, 2019 11:06pm

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