My son stole a Play Station *. He took it to Game Stop and they gave him the equivalent...

GetHuman3359423's customer service issue with Steam Software from August 2019

Help with my Steam Software issue
First: share to improve GetHuman3359423's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3359423 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman3359423's own words
My son stole a Play Station *. He took it to Game Stop and they gave him the equivalent of $***.** in credits. He used those on steam. This theft was reported to Garden Grove Police Department. I need to talk to a supervisor*manager about how to get this credit back to Game Stop and block*reverse the games these credits were used for. It would be much easier if I could speak with someone by phone. I’m a senior citizen and not computer savvy or technology smart. I know it’s not your policy to use phones. There must be an occasional exception to this rule. I know only a manager can authorize this. Please help me while I am with my son and can get access to his account. He resides in a board and care. Thank you. *Please, someone call *** ***-**** ASAP *Margie

GetHuman3359423 did not yet indicate what Steam Software should do to make this right.

How GetHuman3359423 fixed the problem

We are waiting for GetHuman3359423 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
What Do I Do If My Steam Game Isn't Launching?How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman3359423
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 14233 others
0 customers following this

Timeline

GetHuman3359423 started working on this issue
Aug 2nd, 2019 11:00pm
GetHuman3359423 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:03pm
GetHuman3359423 indicated the issue is not fixed yet.
Aug 2nd, 2019 11:03pm
GetHuman3359423 indicated the issue is not fixed yet.
Aug 6th, 2019 7:36am