I received a call today from loan lender UK based in Manchester ,England . M* *LQ. Tele...

GetHuman-calbed's customer service issue with Steam Software from July 2019

Help with my Steam Software issue
First: share to improve GetHuman-calbed's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-calbed may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-calbed's own words
I received a call today from loan lender UK based in Manchester ,England . M* *LQ. Telephone number England ***********. stating i was successful in receiving a loan. but first i had to purchase * steam cards totaling£***. this would be returned with my loan. This was Part of your promotion. i did this and scratched of the codes and gave them to loan lenders uk as requested.via there wats app telephone number ***********. i was told my loan plus my credit for the purchase of the cards would be in my bank. its not in there. i contacted them via telephone *********** to ask where it was . i was then asked to purchase another * £** cards total £** and they would put my loan and credit for your cards in my bank. I refused and asked for a refund. They refused saying I must pay the other £**.I contacted Action fraud and FCA who as told me to ask you for a refund. I have all the receipts I purchased them from Argos .*I would like my money back . I feel you are promoting your product illegally under British law.

GetHuman-calbed did not yet indicate what Steam Software should do to make this right.

How GetHuman-calbed fixed the problem

We are waiting for GetHuman-calbed to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-calbed
Jul 30th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 14008 others
0 customers following this

Timeline

GetHuman-calbed started working on this issue
Jul 30th, 2019 6:41pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians