I received a call today from loan lender UK based in Manchester ,England . M* *LQ. Tele...

GetHuman-calbed's customer service issue with Steam Software from July 2019

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The issue in GetHuman-calbed's own words
I received a call today from loan lender UK based in Manchester ,England . M* *LQ. Telephone number England ***********. stating i was successful in receiving a loan. but first i had to purchase * steam cards totaling£***. this would be returned with my loan. This was Part of your promotion. i did this and scratched of the codes and gave them to loan lenders uk as requested.via there wats app telephone number ***********. i was told my loan plus my credit for the purchase of the cards would be in my bank. its not in there. i contacted them via telephone *********** to ask where it was . i was then asked to purchase another * £** cards total £** and they would put my loan and credit for your cards in my bank. I refused and asked for a refund. They refused saying I must pay the other £**.I contacted Action fraud and FCA who as told me to ask you for a refund. I have all the receipts I purchased them from Argos .*I would like my money back . I feel you are promoting your product illegally under British law.

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Steam Software

Customer service issue
Reported by GetHuman-calbed
Jul 30th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 14008 others
0 customers following this


GetHuman-calbed started working on this issue
Jul 30th, 2019 6:41pm

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