Today early morning when I switched my computer on to play some cs, at **:**pm IST I go...

GetHuman-karanw's Hacked Account issue with Steam Software from May 2019

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-karanw's own words
Today early morning when I switched my computer on to play some cs, at **:**pm IST I got * mails in a row where it says that your mobile number has been changed, authenticator has been removed and email Id has been changed of my Steam account. I need my steam account back as I am a streamer and I have an expensive inventory over ***USD. I got another email from steam that recent changes have been made on your account and I got an IP address of the computer used to hijack my steam account. I had another link which helped me lock my steam account. I located the computer via that IP address on IP Locator tool on google, which gave my location of the computer in Russia. I am a kid who has an expensive inventory and I need my account back.**My name is Karan Bhawnani and I need HELP AS SOON AS POSSIBLE!

GetHuman-karanw did not yet indicate what Steam Software should do to make this right.

I have an issue with Steam Software too
How GetHuman-karanw fixed the problem

We are waiting for GetHuman-karanw to fix the problem and share the solution with the rest of us customers.

Please help with my Steam Software issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
It happened on Monday October **,**** in the morning, I was going through steam w...Steam no longer works on my computer it used to say conflicting software detected...I was playing cs go and some of my teammates were being rude so they all voted to...I am trying to download steam software to a MACBOOK computer. when we came to wh...i'm playing cs go and i'm getting and error when i'm trying to play which says ab...My son was playing cs go in a group game when he was logged off, when he logged b...Turned on my computer this morning to find out steam was not logged in. When i a...I was on Steam perfectly fine today playing my games. Then i had to go to do stuf...My steam account was hacked including my cs go id. My recovery mail and phone num...
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Steam Software

Hacked Account issue
Reported by GetHuman-karanw
May 17th, 2019 - 2 years ago
I have an issue with Steam Software too
Fixed
Seen by 2 customers so far
Similar issue to 10299 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-karanw started working on this issue
May 17th, 2019 8:08am
GetHuman-karanw confirmed the issue is fixed. Hooray!
May 17th, 2019 12:12pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies