Today early morning when I switched my computer on to play some cs, at **:**pm IST I go...

GetHuman-karanw's Hacked Account issue with Steam Software from May 2019

Help with my Steam Software issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-karanw's own words
Today early morning when I switched my computer on to play some cs, at **:**pm IST I got * mails in a row where it says that your mobile number has been changed, authenticator has been removed and email Id has been changed of my Steam account. I need my steam account back as I am a streamer and I have an expensive inventory over ***USD. I got another email from steam that recent changes have been made on your account and I got an IP address of the computer used to hijack my steam account. I had another link which helped me lock my steam account. I located the computer via that IP address on IP Locator tool on google, which gave my location of the computer in Russia. I am a kid who has an expensive inventory and I need my account back.**My name is Karan Bhawnani and I need HELP AS SOON AS POSSIBLE!

GetHuman-karanw did not yet indicate what Steam Software should do to make this right.

How GetHuman-karanw fixed the problem

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Steam Software

Hacked Account issue
Reported by GetHuman-karanw
May 17th, 2019 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 10299 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder

Timeline

GetHuman-karanw started working on this issue
May 17th, 2019 8:08am
GetHuman-karanw confirmed the issue is fixed. Hooray!
May 17th, 2019 12:12pm

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