Somebody *may* have hacked into my account and were forcing me into a ransom situation...

GetHuman-creepwn's Hacked Account issue with Steam Software from May 2019

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Before contacting them, items GetHuman-creepwn may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-creepwn's own words
Somebody *may* have hacked into my account and were forcing me into a ransom situation to not delete my account.**They sent me screenshots of the "change password" screen.*I believe they had likely brute forced into it, but were trying to trick me into giving them my Authenticator code.**They extorted me into giving them a series of TF* items, of which I have screenshots of, and a screenshot of the entire text portion of the conversation (they called me)*And an account they use to traffic the items.**The only reason I gave them these items is because they were using my friend's account, which they already hacked into and stole, and I didn't want to lose the hours and games in my own account.****Even if the items are unable to be recovered, I hope this is enough to get them permanently banned.

GetHuman-creepwn did not yet indicate what Steam Software should do to make this right.

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Steam Software

Hacked Account issue
Reported by GetHuman-creepwn
May 9th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10069 others
0 customers following this

Timeline

GetHuman-creepwn started working on this issue
May 9th, 2019 8:13pm
GetHuman-creepwn indicated the issue is not fixed yet.
May 10th, 2019 4:58am
GetHuman-creepwn indicated the issue is not fixed yet.
May 10th, 2019 6:19am
GetHuman-creepwn indicated the issue is not fixed yet.
May 10th, 2019 1:56pm

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