My good friend, Alfreddie, steam account link**https:***profiles...

GetHuman2473540's customer service issue with Steam Software from March 2019

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The issue in GetHuman2473540's own words
My good friend, Alfreddie, steam account link**https:***profiles******************* *was wrongly vac banned because he was nova * and kept on getting matched up with low levels like silver. **Firstly they report him for hacking but he is actually just above their league. It is indirectly valve's own fault to set the competetive matches up with players that are not in his league. Secondly ,Valve's overwatch system that has been implemented also does not take in account: callouts that the teammates make, messages that the other teams sent in game chat(players whereabouts), some people have better headsets and that gives them the advantage to hear anyone easier. Thirdly why are there so many hackers in CSGO that are actually hacking and not making the game fun anymore still in game and not getting instantly banned by Valve's so called, flawless (more like flawed) VAC system that is actually useless. I have reported many hackers (spinbotters,wallers,aimbots) and almost none of them gets banned,how does that work???**I just want him to get his account back so that he can play CSGO again, why would he after having so much fun and over *** hours suddenly start hacking??? **Thank you*Kindest Regards*Anru
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Steam Software

Customer service issue
Reported by GetHuman2473540
Mar 13th, 2019 - 5 mons ago
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GetHuman2473540 started working on this issue
Mar 13th 5:57pm