I forgot my passport and when i try to recover my account it asks questions like my add...

GetHuman-sarah_sw's customer service issue with Steam Software from February 2019

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The issue in GetHuman-sarah_sw's own words
I forgot my passport and when i try to recover my account it asks questions like my address and paypal info*invoice ID's etc and i gave all of that information to prove i own the account, but then it just says **"We weren't able to send a verification email to your email address. Please make sure you have provided a valid email address and try again in a few minutes."**even though the email is fine and it gets an email with a steam auth code to give which is no hope since there's nowhere to input the code because of the error**please help, thankyou
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Steam Software

Customer service issue
Reported by GetHuman-sarah_sw
Feb 7th, 2019 - 3 mons ago
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GetHuman-sarah_sw started working on this issue
Feb 7th 10:31am