Before contacting them, items GetHuman-pagenico may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-pagenico's own words
My son has a steam account but had an email in chinese saying he had changed the phone number on the account tylertsc but he hadn't. we have tried to reset the password etc but cannot log in as we believe they may have changed the email too. Our email was *****@***.com. please can you help us unlock this account as soon as poss. you can email *****@***.com or myself *****@***.com - thank you or call *************
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