Before contacting them, items GetHuman-djpollar may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-djpollar's own words
I was casually playing one of my games on steam, and I got a message from somebody I didn't know and he said"Hey I reported you by mistake" and I was scared and he gave me a profile link he said he will get the ban off my account and he said to friend him so I did, he asked for my verification code to change the linked email to my account without me knowing which is my email and he replaced it with his, now I can't get in my account
GetHuman-djpollar did not yet indicate what Steam Software should do to make this right.
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