Before contacting them, items GetHuman1889988 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1889988's own words
Hello i bought today the Rainbow six siege advanced edition on my account with the username mkans** and i tried to play the game they put that their was a problem authenticating the purchase and they told me to contact ubisoft support but they didn’t help alot but when i played the game there was another account of uplay called alitiger*** now im afraid it had been purchased on that account so i logged out from it and made a new uplay account linked to my steam but it won’t work please i request a refund with my regards
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