I brought my son erazer p**** for christmas with a steam voucher. He went on steam purc...

GetHuman1839186's customer service issue with Steam Software from December 2018

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The issue in GetHuman1839186's own words
Open and download purchased games. ... I brought my son erazer p**** for christmas with a steam voucher. He went on steam purchased games, downloaded app. Games were queued but every time go to open app just flickers green and wont open. Please help me as he is unable to play and is quite upsetting and frustrating. I have uninstalled anx reinstslled app znd still no change. Please help. I also tried calling and says number not recognised too.
Christmas present so very frustrating and upsetting as cant play and use.
Steam to tell, show me what to do as i dont know alot about computers and put it right so my son can play games on his new present. If not resolved to refund £** back into my bank
New customer, trusted site as you can buy vouchers. Did not think it would be like this so that i cant use my £** voucher. I am shocked at how hard it is to get a game. Disgusted!
Tridd calling and uninstalling and reinstalling..... no luck!
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Steam Software

Steam app
Customer service issue
Reported by GetHuman1839186
Dec 27th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 5754 others
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Timeline

GetHuman1839186 started working on this issue
Dec 27th, 2018 12:18pm