I brought my son erazer p**** for christmas with a steam voucher. He went on steam purc...

GetHuman1839186's customer service issue with Steam Software from December 2018

10 views | 5754 similar | 0 following
Help with my Steam Software issue
First: share to improve GetHuman1839186's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1839186's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1839186 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman1839186's own words
Open and download purchased games. ... I brought my son erazer p**** for christmas with a steam voucher. He went on steam purchased games, downloaded app. Games were queued but every time go to open app just flickers green and wont open. Please help me as he is unable to play and is quite upsetting and frustrating. I have uninstalled anx reinstslled app znd still no change. Please help. I also tried calling and says number not recognised too.
Christmas present so very frustrating and upsetting as cant play and use.
Steam to tell, show me what to do as i dont know alot about computers and put it right so my son can play games on his new present. If not resolved to refund £** back into my bank
New customer, trusted site as you can buy vouchers. Did not think it would be like this so that i cant use my £** voucher. I am shocked at how hard it is to get a game. Disgusted!
Tridd calling and uninstalling and reinstalling..... no luck!
How GetHuman1839186 fixed the problem

We are waiting for GetHuman1839186 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?What do I do if I have a defective card on Steam?What do I do if I'm missing items on my Steam account?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1839186 fixes it.
This email address isn't valid

Steam Software

Steam app
Customer service issue
Reported by GetHuman1839186
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 5754 others
0 customers following this


GetHuman1839186 started working on this issue
Dec 27th, 2018 12:18pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies