My steam account was stolen. They changed the email and password associated with my acc...

GetHuman1748525's customer service issue with Steam Software from December 2018

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Before contacting them, items GetHuman1748525 may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1748525's own words
My steam account was stolen. They changed the email and password associated with my account. I can't access the games I purchased. I would like to delete my steam account and uninstall the games I purchased and get a refund for all monies paid. I also want to be certain there is no payment info under my account or name.
GetHuman1748525 did not yet indicate what Steam Software should do to make this right.
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Steam Software

Customer service issue
Reported by GetHuman1748525
Dec 13th, 2018 - 6 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 34 customers so far
Similar issue to 5081 others
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Timeline
GetHuman1748525 started working on this issue
Dec 13th, 2018 1:32am