Before contacting them, items GetHuman-kylenmal may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-kylenmal's own words
Hi , I had today my account number email address changed without my knowledge and phone number and mobile authenticator removed . Did virus checked and all should be cleared , then locked my account and later trying to open but get nowhere . Simply you would need email address to enter what was changed or password what was changed as well . Not even sure if account is locked or person who stolled account reopened it? Need your help as soon as possible please . I would need to close my bank info to secure myself .*Account name yoboijordan
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