Accidentally redeemed retail key on wrong account

GetHuman-lastull's customer service issue with Steam Software from December 2018

4736 similar
0 following
Help with my Steam Software issue
First: share to improve GetHuman-lastull's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lastull's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lastull may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-lastull's own words
Gift a key to a friend ... I bought a friend a retail key but accidentally redeemed it on the wrong account thus it upgraded my copy to a deluxe edition I am hoping to transfer the key to his account instead of mine i have proof of purchase and the key.***CJKK-KPJ*P-YTVZT**https:*****Cy*o*
I spent almost $** for a key that I didn't need and cannot play the game with my friend because it upgraded my game instead
taking the code off my account so i can give it to the right one
I have an issue with Steam Software too
How GetHuman-lastull fixed the problem
We are waiting for GetHuman-lastull to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman-lastull fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-lastull
Dec 3rd, 2018 - a mon ago
I have an issue with Steam Software too
Not resolved
Seen by 5 customers so far
Similar issue to 4736 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lastull started working on this issue
Dec 3rd, 2018 10:55pm