Before contacting them, items GetHuman-azwa may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-azwa's own words
Account Username: cochisewa*Email: *****@***.com*I just went through all this revivification of my account yesterday, * December **** that included providing my VISA card number. Today, I can not access STEAM with my password and my provided email address has been changed. Is there an issue here with your website, am I doing something wrong or is there a hacker accessing my account. I have been a customer for a number of years.
GetHuman-azwa did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-azwa fixed the problem
We are waiting for GetHuman-azwa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.