I bought the Fallout * Season Pass back in March from amazon and redeemed it in steam...

GetHuman-jacobboy's customer service issue with Steam Software from December 2018

2 views
 | 
4680 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman-jacobboy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jacobboy's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jacobboy may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-jacobboy's own words
I bought the Fallout * Season Pass back in March from amazon and redeemed it in steam, but now it is no longer showing up in my steam library. When i attempt to redeem the cd key again I get a duplicate cd key error. After requesting to retrieve account the account associated with it I get an email which says my account was the only one that has redeemed it. Any help in retrieving this product would be appreciated.
GetHuman-jacobboy did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-jacobboy fixed the problem
We are waiting for GetHuman-jacobboy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jacobboy fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-jacobboy
Dec 2nd, 2018 - 6 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 2 customers so far
Similar issue to 4680 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jacobboy started working on this issue
Dec 2nd, 2018 6:06pm