I bought the Fallout * Season Pass back in March from amazon and redeemed it in steam...

GetHuman-jacobboy's customer service issue with Steam Software from December 2018

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The issue in GetHuman-jacobboy's own words
I bought the Fallout * Season Pass back in March from amazon and redeemed it in steam, but now it is no longer showing up in my steam library. When i attempt to redeem the cd key again I get a duplicate cd key error. After requesting to retrieve account the account associated with it I get an email which says my account was the only one that has redeemed it. Any help in retrieving this product would be appreciated.
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Steam Software

Customer service issue
Reported by GetHuman-jacobboy
Dec 2nd, 2018 - 6 mons ago
I have an issue with Steam Software too
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Seen by 2 customers so far
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GetHuman-jacobboy started working on this issue
Dec 2nd, 2018 6:06pm