I just want o make a purchase. Why make it so difficult?

GetHuman1648127's customer service issue with Steam Software from November 2018

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The issue in GetHuman1648127's own words
make a purchase for a friend. ... I am attempting to purchase a game for my friend with little luck. I found a link to purchase a game card but, when I go to select him it states "he is not eligible'. Valve has made this very difficult and your support is less than helpful, especially to those patrons attempting to make a purchase. It used to be simple.
It should be simple.
I want to make a gift purchase now.
Yes, phone support would be nice for purchases. Your the ones losing money.
I have an issue with Steam Software too
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Steam Software

* Days * Die
Customer service issue
Reported by GetHuman1648127
Nov 28th, 2018 - 9 mons ago
I have an issue with Steam Software too
Fixed
Seen by 3 customers so far
Similar issue to 4536 others
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Timeline
GetHuman1648127 started working on this issue
Nov 28th, 2018 8:30pm
GetHuman1648127 indicated the issue is not fixed yet.
Nov 28th, 2018 8:31pm