Before contacting them, items GetHuman-suzbal may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-suzbal's own words
I do not have an account, but my debit card was used for a pending transaction for $*.**. I neither used or authorized anyone to purchase anything from steamgames.com. Sadly, there is no transaction reference number showing in my bank account. I have left voicemail as directed when calling the toll free number. That call was disturbing for two reasons: *) the second option specifically listed a fraudulent charge as a reason I might call, and then *) it asked for my bank debit card number. I left the last four digits of my mastercard debit card. Why would I leave my card number when someone stole it already? Yikes! Please email, and I need this issue resolved and the transaction cancelled (as of now, the $*.** charge is listed as 'pending'). Please advise, asap. Suzanne Balch-Lindsay. Mastercard ending in ****.
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