I do not have an account, but my debit card was used for a pending transaction for...

GetHuman-suzbal's customer service issue with Steam Software from November 2018

15 views
 | 
4475 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman-suzbal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-suzbal's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-suzbal may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-suzbal's own words
I do not have an account, but my debit card was used for a pending transaction for $*.**. I neither used or authorized anyone to purchase anything from steamgames.com. Sadly, there is no transaction reference number showing in my bank account. I have left voicemail as directed when calling the toll free number. That call was disturbing for two reasons: *) the second option specifically listed a fraudulent charge as a reason I might call, and then *) it asked for my bank debit card number. I left the last four digits of my mastercard debit card. Why would I leave my card number when someone stole it already? Yikes! Please email, and I need this issue resolved and the transaction cancelled (as of now, the $*.** charge is listed as 'pending'). Please advise, asap. Suzanne Balch-Lindsay. Mastercard ending in ****.
GetHuman-suzbal did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-suzbal fixed the problem
We are waiting for GetHuman-suzbal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-suzbal fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-suzbal
Nov 27th, 2018 - 9 mons ago
I have an issue with Steam Software too
Not resolved
Seen by 15 customers so far
Similar issue to 4475 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-suzbal started working on this issue
Nov 27th, 2018 2:24am