Hello, my problem have been going on for quite some time now, like a year or two. The p...

GetHuman-lordlop's customer service issue with Steam Software from November 2018

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The issue in GetHuman-lordlop's own words
Hello, my problem have been going on for quite some time now, like a year or two. The problem is that I keep getting emails from steam, giving me the guard code. This means somebody is getting access to my username and password, but CANNOT enter my account due to secure email. I've been scanning my system with multiple tools, changed the pass multiple times, from different computers and phones. Recently I just got my brand my pc and the first thing I did was to change my password, but to no avail... The hacker always tries to log in after * hour *. I'm literally clueless as to how he's doing this since I'm not a total moron when it comes to pc and software. My steam account username is Overzize** and the email that goes with it is *****@***.com

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Steam Software

Customer service issue
Reported by GetHuman-lordlop
Nov 24th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4364 others
0 customers following this

Timeline

GetHuman-lordlop started working on this issue
Nov 24th, 2018 1:24am

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