Hello, my problem have been going on for quite some time now, like a year or two. The p...

GetHuman-lordlop's customer service issue with Steam Software from November 2018

4 views | 4364 similar | 0 following
Help with my Steam Software issue
First: share to improve GetHuman-lordlop's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lordlop's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lordlop may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-lordlop's own words
Hello, my problem have been going on for quite some time now, like a year or two. The problem is that I keep getting emails from steam, giving me the guard code. This means somebody is getting access to my username and password, but CANNOT enter my account due to secure email. I've been scanning my system with multiple tools, changed the pass multiple times, from different computers and phones. Recently I just got my brand my pc and the first thing I did was to change my password, but to no avail... The hacker always tries to log in after * hour *. I'm literally clueless as to how he's doing this since I'm not a total moron when it comes to pc and software. My steam account username is Overzize** and the email that goes with it is *****@***.com

GetHuman-lordlop did not yet indicate what Steam Software should do to make this right.

How GetHuman-lordlop fixed the problem

We are waiting for GetHuman-lordlop to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
How Do I Delete My Steam Software Account?How Do I Recover My Steam Software Account?What Do I Do If My Steam Card Was Lost or Stolen?How Do I Get a Refund in Steam?What do I do if my Steam account was hacked?
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lordlop fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-lordlop
Nov 24th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 4364 others
0 customers following this


GetHuman-lordlop started working on this issue
Nov 24th, 2018 1:24am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies