Before contacting them, items GetHuman-lordlop may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-lordlop's own words
Hello, my problem have been going on for quite some time now, like a year or two. The problem is that I keep getting emails from steam, giving me the guard code. This means somebody is getting access to my username and password, but CANNOT enter my account due to secure email. I've been scanning my system with multiple tools, changed the pass multiple times, from different computers and phones. Recently I just got my brand my pc and the first thing I did was to change my password, but to no avail... The hacker always tries to log in after * hour *. I'm literally clueless as to how he's doing this since I'm not a total moron when it comes to pc and software. My steam account username is Overzize** and the email that goes with it is *****@***.com
GetHuman-lordlop did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-lordlop fixed the problem
We are waiting for GetHuman-lordlop to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.