Hello I have the mjstycus account which has obiouvsly been stolen by a Rumenian email u...
GetHuman-mjstycus's customer service issue with Steam Software from November 2018
3 views | 4351 similar | 0 following
Help with my Steam Software issue
First: share to improve GetHuman-mjstycus's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mjstycus's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-mjstycus may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mjstycus's own words
Hello I have the mjstycus account which has obiouvsly been stolen by a Rumenian email user: also the thief changed the password and the telephone number of the account so I can't access it anymore.*I had Skyrim, EuroTruck Simulator and American Truck Simulator, all three with DLCs and expansions. *I discovered it since today I received an alert email from you that my telephone number was canceled and a SMS that the reference email changed.*How could I restore my account and my games?*I used in all my payments a PayPal, whose number I could give to you in a more safe way if available, whose name and address are mine.*I could also give you the serial numbers of the games I bought.*Thank you for your interest and attention. *Yours faithfully.
GetHuman-mjstycus did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-mjstycus fixed the problem
We are waiting for GetHuman-mjstycus to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mjstycus fixes it.
This email address isn't valid
Steam Software
Customer service issue
Reported by GetHuman-mjstycus
Nov 23rd, 2018 - 3 years ago
I have an issue with Steam Software too
Not resolved
Seen by 3 customers so far
Similar issue to 4351 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mjstycus started working on this issue
Nov 23rd, 2018 5:39pm
Change of Address? Free Concierge.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!
Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies