So I wanted to do an in-game purchase for Warframe, and it redirected me to my browser...

GetHuman-cjxmont's customer service issue with Steam Software from November 2018

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The issue in GetHuman-cjxmont's own words
So I wanted to do an in-game purchase for Warframe, and it redirected me to my browser to log-in on Steam there. I thought, strange. Why not just send me to the Steam application? But no matter. I type in my password, and get my Steam Guard pass-code via e-mail wrong. I probably mixed up a character.**Then I attempt a few more log-in tries with the captcha, and now I honestly believe my PC might be IP-blocked by the website for attempting to log-in continuously, despite KNOWING my password. I really do not want to sign out of the Steam app and reset my password in fear of myself not being able to log-in at all.**I just wanted to purchase a cosmetic and I ended up waiting for about three days now with it still throwing the "There have been too many log-in attempts on your network in a short time. Please wait and try again later." Message despite knowing my password. I have tried different browsers and clearing my cookies, but again, I suspect its an IP thing so there's nothing I can do on my end.**Please help.

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Steam Software

Customer service issue
Reported by GetHuman-cjxmont
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3945 others
0 customers following this

Timeline

GetHuman-cjxmont started working on this issue
Nov 10th, 2018 4:45pm

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