Purchased Logo Maker *...spent five hours working on a design...program apparently does...

GetHuman-donzplac's customer service issue with Steam Software from November 2018

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The issue in GetHuman-donzplac's own words
place a thick freehand line (preferably in a brush style) as a background emphasis to a logo design. ... Purchased Logo Maker *...spent five hours working on a design...program apparently doesn't even have the the ability to change line width or style... while attempting to find a work around the program locked and closed, losing my design. I don't have time to waste on sub standard tools.
A basic feature was expected. No documentation available to address this function. A great deal of time and effort lost due to an unstable program.
I would like my money back so I can purchase an adequate program.
Really?
was attempting to use effects and other editing tools as a work around when the program closed for no good reason.
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Steam Software

Customer service issue
Reported by GetHuman-donzplac
Nov 9th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 3892 others
0 customers following this
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Timeline

GetHuman-donzplac started working on this issue
Nov 9th, 2018 7:00am
GetHuman-donzplac indicated the issue is not fixed yet.
Nov 9th, 2018 7:19am

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