Someone has stolen my funds

GetHuman1520696's customer service issue with Steam Software from November 2018

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The issue in GetHuman1520696's own words
I was trying to activate*redeem my cards ... Hello. I'm not sure what to do here, but I have a serious issue. I purchased several of these cards last night for a friend and when they tried to redeem them, they show up as empty. I've essentially just lost $***. I have my receipts, I have the card I purchased it with, I have all of the physical cards. I have no idea how they got their numbers or the pin*code.*Is there any way for you to find out who redeemed them and cancel the funds for them? I don't have a steam account, so I have no idea how to recoup this money. Please Please Please help.
These were purchased and activated and are now empty.
I need the person who redeemed the funds to have them removed. I need some way to get this incredible loss back.
I'm a new customer* I certainly didn't expect these to be wiped out by a stranger in less than ** hours
I'm not sure who marked this as fixed but it IS NOT
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Steam Software

Steam Cards
Customer service issue
Reported by GetHuman1520696
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 16 customers so far
Similar issue to 3848 others
0 customers following this
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Timeline

GetHuman1520696 started working on this issue
Nov 8th, 2018 12:02am
GetHuman1520696 indicated the issue is not fixed yet.
Nov 8th, 2018 12:06am