Hello,*I believe two of my accounts was stolen. The account id are *zyqun**** *and zhan...

GetHuman-zhangyiq's customer service issue with Steam Software from November 2018

1 view
 | 
3640 similar
 | 
0 following
Help with my Steam Software issue
First: share to improve GetHuman-zhangyiq's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zhangyiq's next move: call Steam Software.
The best way to get your problem resolved is to tap the button below to start calling Steam Software. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-zhangyiq may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-zhangyiq's own words
Hello,*I believe two of my accounts was stolen. The account id are *zyqun**** *and zhangyiqun****My account was associated with this email, *****@***.com*Someone stole my associated email address on ********* so they can get access to my steam account. They change the steam's password and the associated account. And I don't recognize the new associated email address so I cant log in or recover the steam account. I already self-lock these accounts now. I can provide the associated paypal account, old password. Please contact with me
GetHuman-zhangyiq did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-zhangyiq fixed the problem
We are waiting for GetHuman-zhangyiq to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Steam Software's attention and get better help faster. Tap below to get started.
Having Steam Software issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Steam Software email you?
This email address isn't valid
Follow this issue
See how GetHuman-zhangyiq fixes it.
This email address isn't valid

Steam Software

Customer service issue
Reported by GetHuman-zhangyiq
Nov 2nd, 2018 - a mon ago
I have an issue with Steam Software too
Not resolved
Seen by 1 customer so far
Similar issue to 3640 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-zhangyiq started working on this issue
Nov 2nd 5:34pm