Before contacting them, items GetHuman-ningrodi may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-ningrodi's own words
So I baught a game called beam.ng drive and played it for a while. But after a while it would not let me open up the game anymore. I tried verifying the game cache but it still did not work. I tried getting a refund but declined me.
GetHuman-ningrodi did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-ningrodi fixed the problem
We are waiting for GetHuman-ningrodi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Steam Software customer problems.