If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-raechelw's own words
I was logged out of my steam account awhile ago and I never tried to sign back in until I realized someone was using my eBay account to buy PUBG items. I attempted to change my password and I didn’t want to use the “verify via email” because my email has also been hacked. So I verified it by using my card and verifying my last purchase- I was then able to change my password- so I did- then it took another security measure and said it would send an email to this email “yandex.ru” and that’s how I’ll get my “secret code” to get into my account. That is NOT my email and they’ve changed “how friend see you” to “kabib-kahil” I believe it said, that is also NOT me. So I cannot access the code to get into my account because my email has been changed.
GetHuman-raechelw did not yet indicate what Steam Software should do to make this right.
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