Before contacting them, items GetHuman-imfromth may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-imfromth's own words
I bought Soulcalibur * and I love the game, and have played * hours in it. However I'm trying to refund the game because it gives me massive motion sickness and I legitimately can't play the game because of it. The automated refund process keeps denying my request because I have more than * hours. I paid $** for this game that I can't even play, I'd like my money back so I can buy something that I can actually play.
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