Bought Steam gift card from Sam's Club. Apparently card was lost or stolen before it w...

GetHuman-lmjd's customer service issue with Steam Software from October 2018

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Bought Steam gift card from Sam's Club. Apparently card was lost or stolen before it was delivered. Have tried to contact Steam by phone and left *-* messages and also sent a letter to address in Texas with gift card *. No response to messages and letter was returned with "could not be delivered". I want to know if card was activated and if not, would like replacement. Sam's Club said I had to contact Steam. Bank said had to contact Steam....*No reply or even a courtesy call back from them. How can I resolve?
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Steam Software

Customer service issue
Reported by GetHuman-lmjd
Oct 19th, 2018 - a mon ago
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GetHuman-lmjd started working on this issue
Oct 19th 1:42am