Before contacting them, items GetHuman-quback may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-quback's own words
My Steam account, Quback***, was hacked*stolen. I cannot change the password, because all of the ways to contact me (via phone*text or email) that are offered when I try to change the password are not mine! Someone got my account and changed all the contact info. I did just now find an email from Steam from back in April **** saying I should change my password...but I missed that and didn't do anything.
GetHuman-quback did not yet indicate what Steam Software should do to make this right.
I have an issue with Steam Software too
How GetHuman-quback fixed the problem
We are waiting for GetHuman-quback to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.